Privacy Policy — BharatBill ERP

BharatBill ERP ("Service") is operated by Extraaaz Innovative Tech Solutions Private Limited ("Company", "We", "Us"). This Privacy Policy explains how we collect, use, protect, and share information when you use our GST Billing & ERP platform available at bharatbill.extraaaz.com. 1. INFORMATION WE COLLECT Personal Information: When you register, we collect your name, email address, mobile number, business name, GSTIN, and billing address. Business Data: All data you enter into BharatBill — including invoices, party (customer/supplier) details, product catalog, purchase records, and financial transactions — is your business data. We store it securely to provide the Service. Usage Data: We collect technical information including IP address, browser type, device information, pages visited, and usage patterns to improve platform performance and security. 2. HOW WE USE YOUR INFORMATION - To provide, operate, and improve the BharatBill platform - To process your subscription payments - To send transactional and important service notifications - To provide customer support - To comply with legal obligations under Indian law including GST 3. DATA SHARING We do NOT sell, rent, or trade your personal or business data to third parties. We may share data only in the following limited circumstances: - With payment processors to handle subscription payments (under strict confidentiality) - When required by law, court order, or government authority - With service providers who help us operate the platform (under data processing agreements) 4. DATA SECURITY We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, regular security audits, and access controls to protect your data. However, no system is 100% secure and we cannot guarantee absolute security.

5. DATA RETENTION We retain your account and business data for the duration of your active subscription plus 6 months after termination (to allow data export). Backup copies may be retained for up to 12 months. 6. YOUR RIGHTS As a BharatBill user, you have the right to: - Access and download your business data at any time via the Export features - Request correction of inaccurate personal information - Request deletion of your account and associated data (subject to legal retention requirements) - Opt out of marketing communications To exercise these rights, contact: support@extraaaz.com 7. COOKIES BharatBill uses essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies. 8. THIRD-PARTY SERVICES BharatBill integrates with Indian government portals (GST Network, E-Way Bill NIC) for compliance features. These are governed by their respective privacy policies. 9. CHILDREN'S PRIVACY BharatBill is a business software platform intended for adults (18+) operating registered businesses. We do not knowingly collect information from persons under 18. 10. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. 11. CONTACT US For privacy-related queries or data requests: Extraaaz Innovative Tech Solutions Private Limited Website: www.extraaaz.com Email: support@extraaaz.com Last Updated: March 2026